Our mission

Helping manual service industries step into the cloud automation age.

FieldServo exists because field service businesses deserve software as polished as the tools their customers use every day. We build the operational backbone — you focus on the craft.

Story

Built by founders who ran field crews.

Our founding team operated a 28-vehicle cleaning franchise across the Pacific Northwest before writing a single line of FieldServo. We lived the dispatch chaos, late invoices and missing checklists — and we knew the next generation of FSM had to be AI-native from day one.

Today, FieldServo powers more than 6,400 service tenants across 31 countries, with $480M+ in invoices processed annually through its Stripe Connect engine.

6,400+
Active tenants
12M
Jobs dispatched
99.98%
Platform uptime
Timeline

Engineering milestones.

2021

Origin sprint

Founders shut down the cleaning franchise and shipped the first internal dispatcher in Laravel + Vue.

2022

Public beta

200 tenants onboarded on a flat monthly plan; geofenced attendance went GA.

2023

AI engine v1

Smart Dispatch shipped, recovering a measured 19% in operator time across pilot tenants.

2024

Multi-tenant scale

Live GPS, recurring contracts and the Booking Widget Builder rolled out — 4,000 tenants on platform.

2025

CodeCanyon white-label

Full source on CodeCanyon, automated invoice follow-ups and Dynamic ETAs released to general availability.

Team

The crew behind the platform.

A distributed team of operators, engineers and designers, headquartered in Portland with hubs in Lisbon and Bengaluru.

EM

Erin Marlow

Co-founder & CEO

Ran field crews for a decade. Obsessed with dispatch latency.

TS

Tomás Silva

Co-founder & CTO

Scaled multi-tenant Laravel platforms before AI was cool.

PK

Priya Kaur

Head of Product

Designs every workflow against a 2-tap mobile constraint.

JN

Jordan Nyx

VP Growth

Author of the Field Scaling Playbook. Ex-Servicetitan.

Join us

Hiring engineers, designers & ops experts.

Remote-first, async-friendly, with a small in-person sprint every quarter. Open positions land on our blog and LinkedIn.