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Performance
Performance Matrix
Worker efficiency, on-time arrival rate, customer ratings and month-over-month change.
On-time arrival · trailing 30 days
Crew performance matrix
Technician
Hours
On-time
Avg rating
Jobs
Δ MoM
Status
MR
Maria Reyes
162h
94%
★ 4.8
32 jobs
+18%
Top performer
DK
Devon Kim
148h
91%
★ 4.7
28 jobs
+12%
Top performer
TS
Tomás Silva
112h
88%
★ 4.5
22 jobs
+8%
Strong
SP
Sara Patel
120h
82%
★ 4.6
31 jobs (flat)
+22%
Top performer
BQ
Ben Q.
138h
76%
★ 4.2
24 jobs
-4%
Coaching
JN
Jordan Nyx
82h
65%
★ 3.9
12 jobs
-12%
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